Privacy Policy

Privacy Policy 

While knowledge is essential to our capacity to provide excellent service, our most valuable asset is our clients' confidence. Keeping client information secure and only utilizing it as our clients wish is a major responsibility for everyone at Cosy Trip. So here is our guarantee to everyone of our customers:

  • We will protect any information our clients share with us by adhering to strong security and confidentiality requirements.

  • We will collect and use customer information only to the extent necessary to provide superior service to our customers, which includes informing them about our products, services, and other opportunities, as well as running our business.

  • Only approved workers who have been trained in the proper handling of client information will be granted access to such information. Employees who violate our Privacy Promise will face our standard disciplinary procedure.

  • We shall not disclose customer information to any third party unless we have previously informed the customer via disclosures or agreements, or unless we are obligated by law.

  • We shall always have complete control over the confidentiality of our customers' information. However, when a consumer expresses an interest in a service or product, we may share customer information with respectable companies. Please keep in mind that this Privacy Policy does not relate to the use of customer information by these other companies.

  • We will expect those organizations that provide support services to adhere to our privacy standards and allow us to assess them for compliance whenever we hire them.